Challenges, consequences and requirements of facing with the emerging contagious disease Crisis

Background and Aim: The pandemic of coronavirus as an emerging virus is still prevalent around the world, which in addition to high mortality, numerous economic losses, is a serious threat to the health of the world and has social and security consequences. The gap in knowledge about the cause, treatment options, and mortality of high COVID-19 has increased speculation about it and confused policymakers and health care providers. The aim of this study was to design a crisis management model for emerging infectious diseases in order to provide experiences for similar possible future crises. Method: This research is fundamental-applied in terms of purpose and has used the qualitative method, deductive approach and cross-sectional survey strategy, foundation data strategy with a systematic approach. required information was collected using semi-structured interviews ,valid jcr updates, external, internal and library sources. The statistical population of the study is professors, experts and experts in the field of health and crisis management of selected organizations in khuzestan province which have been purposefully sampled by snowballs. Results: By analyzing the data collected in the research, a total of 24 categories and 252 and finally 126 concepts were identified and extracted through open coding .Then selective and pivotal coding was performed and based on the linear relationship between the research categories, causal conditions, pivotal category, contextual conditions, intervening conditions, strategies and consequences were determined. Government strategy, organization and communication strategy are also related to policies and regulations in government institutions Conclusion: The results showed that causal conditions (lack of focus on covid disease,human resources, laws and regulations,resources and equipment,monitoring factors and geographical factors) affect the central category of crisis management of emerging infectious diseases. In order to increase the resilience of the medical staff, it is important to implement human resource strategies to better manage the corona virus crisis. Also the culture building strategy is effective in increasing the culture of public participation, increasing the observance of health protocols and increasing  public awareness.